Bad Customer Service
I have a contract with Blue label connect they double debited my account I've been requesting for a refund since last Friday they said 7 days their numbers are not answered and I want my money !!!
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Replies (1)Blue Label Connect's replyOfficial
12 Jun 2024, 14:34Dear Valued customer,
We sincerely apologize for the unacceptable experience you have faced with our company.
Kindly be advised that you will be refunded monies owed to you, once the accounts department confirms the correct amount owed to you, refund will be processed, and it will take 3 business days for the money to reflect into your account once refund is processed.
We hope you find the above in order.
Kind regards,
BLC Team
We sincerely apologize for the unacceptable experience you have faced with our company.
Kindly be advised that you will be refunded monies owed to you, once the accounts department confirms the correct amount owed to you, refund will be processed, and it will take 3 business days for the money to reflect into your account once refund is processed.
We hope you find the above in order.
Kind regards,
BLC Team
Blue Label Connect's reply12 Jun 2024, 14:34
Official
Dear Valued customer,
We sincerely apologize for the unacceptable experience you have faced with our company.
Kindly be advised that you will be refunded monies owed to you, once the accounts department confirms the correct amount owed to you, refund will be processed, and it will take 3 business days for the money to reflect into your account once refund is processed.
We hope you find the above in order.
Kind regards,
BLC Team
We sincerely apologize for the unacceptable experience you have faced with our company.
Kindly be advised that you will be refunded monies owed to you, once the accounts department confirms the correct amount owed to you, refund will be processed, and it will take 3 business days for the money to reflect into your account once refund is processed.
We hope you find the above in order.
Kind regards,
BLC Team
