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Nonkululeko N
1 reviews | Active since Jul 2023
23 Jul 2023, 16:45
Bad customer service
I took a cellphone contract from them in 2020 and then they debited they money for about 3 or 6 months ,after those months they never take their money came back to me to say my account has been handed over to DMC.Paid DMC and had finished paying on the 20 of January 2023 but they still showing up on my credit score .I have been calling them for a month and all I get is that the matter has been escalated yet I haven't receive the settlement letter neither did my credit score changed.
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Replies (9)0
Replies (9)NN
Nonkululeko N's updateReviewer Update
23 Jul 2023, 17:04I am in credit bureaus because of this company but I have settle my account on January until now they are failing to erase my name and still it shows that I have two accounts opened with them of which is not true I have asked them two close the accounts they have been failing too closed them all their sales consultant do is to ask me for my email address .I have been calling them for months now but nothing changes please fix my account
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Nonkululeko N's update23 Jul 2023, 17:04
Reviewer Update
I am in credit bureaus because of this company but I have settle my account on January until now they are failing to erase my name and still it shows that I have two accounts opened with them of which is not true I have asked them two close the accounts they have been failing too closed them all their sales consultant do is to ask me for my email address .I have been calling them for months now but nothing changes please fix my account
Blue Label Connect's replyOfficial
24 Jul 2023, 16:22Good day Miss Ndala
Please emai us a screenshot of Blue Label Connect reflecting on your credit profile in order for us to assist you promptly.
You may send the screenshot to: ***
Kind regards
Thembinkosi
Please emai us a screenshot of Blue Label Connect reflecting on your credit profile in order for us to assist you promptly.
You may send the screenshot to: ***
Kind regards
Thembinkosi
Blue Label Connect's reply24 Jul 2023, 16:22
Official
Good day Miss Ndala
Please emai us a screenshot of Blue Label Connect reflecting on your credit profile in order for us to assist you promptly.
You may send the screenshot to: ***
Kind regards
Thembinkosi
Please emai us a screenshot of Blue Label Connect reflecting on your credit profile in order for us to assist you promptly.
You may send the screenshot to: ***
Kind regards
Thembinkosi
Blue Label Connect's replyOfficial
24 Jul 2023, 16:23Kindly also send your proof of payment to the same email address.
Blue Label Connect's reply24 Jul 2023, 16:23
Official
Kindly also send your proof of payment to the same email address.
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Nonkululeko N's updateReviewer Update
24 Jul 2023, 16:42Hi Thembinkosi the number is not showing up on my screen
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Nonkululeko N's update24 Jul 2023, 16:42
Reviewer Update
Hi Thembinkosi the number is not showing up on my screen
NN
Nonkululeko N's updateReviewer Update
24 Jul 2023, 17:15How do I send you a proof of payment wherelse the number is not showing up ,again why does 😠it show that I am having two contracts with you but I only took one phone please clear my credit and erase the other account of which I know nothing of it been 6 months now I have sent you the proof of payment to ***ca on the 20 of June still it not showing on your emails.You guys needs to do your work.
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Nonkululeko N's update24 Jul 2023, 17:15
Reviewer Update
How do I send you a proof of payment wherelse the number is not showing up ,again why does 😠it show that I am having two contracts with you but I only took one phone please clear my credit and erase the other account of which I know nothing of it been 6 months now I have sent you the proof of payment to ***ca on the 20 of June still it not showing on your emails.You guys needs to do your work.
Blue Label Connect's replyOfficial
25 Jul 2023, 09:09Good day Miss. Ndala
Please note that we tried to contact you this morning to give you our email address however you did not answer your phone.
Kindly provide a contact number and a convenient time we can call you on.
Kind regards
Thembinkosi
Please note that we tried to contact you this morning to give you our email address however you did not answer your phone.
Kindly provide a contact number and a convenient time we can call you on.
Kind regards
Thembinkosi
Blue Label Connect's reply25 Jul 2023, 09:09
Official
Good day Miss. Ndala
Please note that we tried to contact you this morning to give you our email address however you did not answer your phone.
Kindly provide a contact number and a convenient time we can call you on.
Kind regards
Thembinkosi
Please note that we tried to contact you this morning to give you our email address however you did not answer your phone.
Kindly provide a contact number and a convenient time we can call you on.
Kind regards
Thembinkosi
NN
Nonkululeko N's updateReviewer Update
25 Jul 2023, 17:28Hi please contact me at *** at 14:00
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Nonkululeko N's update25 Jul 2023, 17:28
Reviewer Update
Hi please contact me at *** at 14:00
NN
Nonkululeko N's updateReviewer Update
26 Jul 2023, 07:53Hi can you contact me at 9:00 am free today
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Nonkululeko N's update26 Jul 2023, 07:53
Reviewer Update
Hi can you contact me at 9:00 am free today
Blue Label Connect's replyOfficial
26 Jul 2023, 09:11Good day Miss Ndala
Please note that we have sent you an email to the email address you listed here on Hello Peter.
You may respond to that email with your screenshot and proof of payent.
You do not have to respond to this message as we will be communicating on the email thread.
Kind regards
Thembinkosi
Please note that we have sent you an email to the email address you listed here on Hello Peter.
You may respond to that email with your screenshot and proof of payent.
You do not have to respond to this message as we will be communicating on the email thread.
Kind regards
Thembinkosi
Blue Label Connect's reply26 Jul 2023, 09:11
Official
Good day Miss Ndala
Please note that we have sent you an email to the email address you listed here on Hello Peter.
You may respond to that email with your screenshot and proof of payent.
You do not have to respond to this message as we will be communicating on the email thread.
Kind regards
Thembinkosi
Please note that we have sent you an email to the email address you listed here on Hello Peter.
You may respond to that email with your screenshot and proof of payent.
You do not have to respond to this message as we will be communicating on the email thread.
Kind regards
Thembinkosi