LM
Letlhogonolo M

1 reviews | Active since Aug 2023

07 Sept 2023, 11:53

bad customer service

I have not received a call neither help from Blue Label they sold me a chinese phone am paying for a contract which am not using the phone

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply07 Sept 2023, 14:19
Official
Good day Mr. Mabele

Thank you for your Hello Peter query.

Please advise how we may assist you?

Kind regards

Thembinkosi
LM
Letlhogonolo M's update07 Sept 2023, 14:23
Reviewer Update
Dear Thembinkosi
am still waiting for a cellphone to be picked up for repairs it is now 4 months am paying the contract that am not using how fair is this i called two weeks back for a swimswap yet todate this was not done
Regards
Blue Label Connect
Blue Label Connect's reply07 Sept 2023, 15:02
Official
Good day Mr. Mabele

Please note that your sim swap was successfully processed on the 1st of September.

As for your repair query, we have sent you an email requesting your personal information in order for us to book a successful collection for you.

Kind regards

Thembinkosi