Bad Costmer Service

Item: Blue Label Connect
Rating: 1
Author: Sebongile M

Good morning

Hope this finds you well.

Can someone please call me regarding changing my debit order date please. I've asked for this to be done 2 weeks ago and still haven't received any confirmation.

I would like it to be changed from the 26th to the last day of the month. Please can i have someone call me i've struggling to call you customer care for days now.

Kind regards Sebongile Mahlakwane ***

Helpful (0)

Replies (6)

Sebongile M's updateReviewer Update

21 Jun 2024, 13:17

Hello!

Is anyone going to respond or must i block your debit orders?

Sebongile M's update21 Jun 2024, 13:17

Reviewer Update

Hello!

Is anyone going to respond or must i block your debit orders?

Blue Label Connect's replyOfficial

21 Jun 2024, 15:28

Good day,

We apologize for the delayed response.

please note that we have escalated the query for you to get assistance promptly.
Feedback will be communicated.

Regards,
Nkundele

Blue Label Connect's reply21 Jun 2024, 15:28

Official

Good day,

We apologize for the delayed response.

please note that we have escalated the query for you to get assistance promptly.
Feedback will be communicated.

Regards,
Nkundele

Sebongile M's updateReviewer Update

21 Jun 2024, 15:31

It only took 7 mins to do this with other companies and stores. Why should it take the entire month with you guys?

Sebongile M's update21 Jun 2024, 15:31

Reviewer Update

It only took 7 mins to do this with other companies and stores. Why should it take the entire month with you guys?

Blue Label Connect's replyOfficial

25 Jun 2024, 11:26