Baakabetse

Good morning I'm writing this I never been so disappointed and angry in my life I been receiving R65.00 from the past 2 months 16 August 2019 and 1 September 2019 only think maybe vodacom have send me a advance or maybe I was a good customer I don't know what I was thinking but only to find out yesterday I bought 12*2 airtime after loadding my airtime my balance was 0.00 then I try to do a advanced it says I can't because I'm a contract only advance is for pre-paid top up so I contacted a vodacom consultant only to find that lady said I'm under contract with RCMS so I checked my balance again it was saying I have outstanding amount of R12060. So please I would like this unfair judgement removed from my son card and name my number is ***. I'm really looking forward to hearing from you thank you