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Arthur T

1 reviews | Active since Jun 2019

26 Jun 2019, 17:13

Arthur Tupper ***

During the weekend of 6/7 April 2019 my cellphone number *** was switched off. I contacted them on the Monday morning, 8 April, and they said someone will phone me within 24 hours. I phoned them back after no one called me, and I phoned them again, and was told 24 - 48 hours. After 4 days, I called again and was told 24 - 48 working hours. Up to now still no one has called me (nearly 3 months later). I spend over R300 on airtime and I had to have a sim-swop. They are really not trustworthy. They make all the time promises and said somebody will phone back, and it never happens. in the meantime I have to use my own airtime to contact them with no success.

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Replies (1)
Blue Label Connect
Blue Label Connect's reply18 Jul 2019, 19:10
Official
Good day
      Thank you for raising your query with us, we will contact you shortly to resolve.  

Thank you 
Ruth