1 reviews | Active since Nov 2012
AIRTIME SUBSCRIPTION POOR SERVICE BAD ATTITUDE
<p>Last month i phoned Edcon quering why do i keep getting debited for airtime subscription when i dont ever buy airtime on my account , i was advise that its cell c airtime being sent to my vodacom number but i never recieve any airtime and i am not a cell c customer. the guy advised that cancellation has been put through today i recieved my statement and yet again i am being debited for the sdame thing and 2 added charges called PRINCIPAL DEBIT ADJUSTMENT for R125.00 , SMS AIR SUBSCRI0000 for R150 and AIRTIME SUBSCRIPTION FEE for R25.00. once again i phoned Edcon and the guy once again says that he has put through cancellation and i have to pay the amount of r300 for which i feel is unfair i dont recieve airtime and now extra charges , i want this to be sorted ASAP. its not fair that i keep paying every month for the past 8 months for something i dont get. if this useless Edcon /RMCS cannot resolve it i will take it further. their service is poor and their employess is rude and doesnt have a clue what they arer doing they couldnt even asnwer me when i asked what these things are all he said that did u recieve your ref no and you can hang up the phone now so **** RUDE..... IRRATED</p>
Hi Moonisha
Thank you for raising your query with us, we will contact you shortly to resolve.
Thanks
Ruth
Hi Moonisha
Thank you for raising your query with us, we will contact you shortly to resolve.
Thanks
Ruth
