MM
MpondaGn M

1 reviews | Active since Jan 2025

12 Jun 2025, 12:00

***** activities

In the first week of May, a woman called, claiming to represent Game RCS to offer me a voucher. I was busy and politely declined the call. Subsequently, three unauthorized deductions of R179 each, totaling R537, appeared on my Game account in May 2025. I contacted Game RCS, but they stated they couldn't block the transactions, attributing them to Blue Label Connect, a company unfami**** to me. This is unacceptable and feels like *****, especially since I'm diligently paying off my Game account and accruing significant interest. How could R537 be added to my credit account without my consent? I contacted Blue Label Connect to stop these transactions, but another interest charge appeared yesterday. I have no contract with them and am unsure how to proceed, as this is increasing my Game RCS debt. I am extremely upset and seek a full refund. I'm unable to resolve this with RCS.

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Replies (2)
MM
MpondaGn M's update12 Jun 2025, 13:55
Reviewer Update
After reading Hundreds of reviews. I don't understand why Blue labe connect are allowing their agents to **** people and pretending they are calling from Rcs giving people vouchers to use in game. Hundreds of people are complaining and been put into debt they have no idea about. This needs serious investigations and be stopped immediately .
Blue Label Connect
Blue Label Connect's reply13 Jun 2025, 09:46
Official
Good day,

Thank you for reaching out and sharing your experience with us. We sincerely apologize for the ongoing inconvenience you’ve faced, kindly note that we have made thorough investigation and provided you with feedback via email.

Again, we apologize for the frustration caused.

Regards
BLC Customer Care Team