Account Debited but Phone was never Delivered

This is a follow up on my first complaint about bad support, and delivery processes from this company. My account has been debited on a date that was never agreed upon. The product Im being debited for has never even been delivered, the couriers and yourselves have been absolutely *********** and communication has been horrific, emails are rep**** to 2 days later and there's no phone number on the email signatures. Please cancel this contract with immediate effect and immediately return my money!!!