CS
Chadd S
1 reviews | Active since Jun 2023
02 Dec 2024, 09:25
a
I have sent a device in for repair over 2 weeks ago, I have been continually phoning in to get some feedback, I have asked for a manager to call me back to provide me with feedback, I get told the same glib answer, that the device is in for repair, I run my business on this phone and are unable to do so currently, I get NO feedback, after being promised a callback form the agent and management, I just want to know what is going on with my device.
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Chadd S's updateReviewer Update
06 Jan 2025, 14:54Still no feedback from anyone about the device, send me a new phone or cancel the contract, as I have been debited twice now for a phone that I dont have, I was phoned by them to update my payment details, still waiting on a response from them regarding that.
CS
Chadd S's update06 Jan 2025, 14:54
Reviewer Update
Still no feedback from anyone about the device, send me a new phone or cancel the contract, as I have been debited twice now for a phone that I dont have, I was phoned by them to update my payment details, still waiting on a response from them regarding that.