mM
mpummy M

1 reviews | Active since Feb 2012

18 Jul 2016, 15:20

A contract I never signed for,was opened without my concern

<p>Good morning,</p> <p> </p> <p>Please assist in releasing my my number from this rmcs contract.</p> <p>I had never ever made an account with Edgars nor Pep in my whole life.</p> <p> </p> <p>I called Vodacom to complain about number; being not able to do things I used to do with it before and that’s when I was told that its contracted to rmcs.</p> <p>I have since called your offices a couple of times in the last 3 weeks and getting empty promises – so disappointing with your company – and I have since found out from Hello Peter that am not the only one.Would you please assist me and take out my number from contract which I never ever wanted......i wanna go back to my prepaid ,please guys</p>

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply19 Jul 2016, 08:18
Official

Dear Nompumeleo

Thank you for contacting us with your query. We will call you shortly to discuss it.

Regards

Ruth

mM
mpummy M's update21 Jul 2016, 16:39
Reviewer Update

Good Day

I am so disgusted guys,I asked to be assisted by you and then a Guy called Themba called me and promised me that my number will be converted back to prepaired, but now I cannot receive or make calls,my fone is a toy now, I cannot do anything, you had blocked everything, I am not happy at all....please fix this as soon as possible

Blue Label Connect
Blue Label Connect's reply22 Jul 2016, 08:32
Official

Dear Nompumelelo

We are checking on the problem and will call you shortly. We do apologise for your frustration.

Regards

Ruth