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This company brings nothing but disappointment and a affects your credit record. I got a call from them back in 2020. The sales agent sold me a dream about a phone that I had never heard of before, my specifics were around the camera quality as I love taking pictures. when the phone was delivered, it had the worst camera I had ever seen in my life, all blurry and delayed when capturing. I phoned them back the same day and asked them to cancel the contract as I was misled with the product I received. The consult then told me that I cant cancel the contract without paying myself out of the contract.. Total ******* . She gave me a solution as to pay for the device only which was R1900.00 over 3 months and cancel the data and airtime, bare in mind the contract was for R439.00 over 2 years yet the cellphone only retailed at the time for R1900.00 - I made the arrangement to pay the R1900.00 over 2 months, confirmed my details and everything, she also informed me she would send me the cancellation letter via email to which up until this day I have not received. They never ever debited my account for that nonsense no name cellphone and now they say I owe them R8000.00 arrears and have affected my credit score. I really need advice and help on how to resolve this.. I cannot pay for incompetence of a company!!! That's just not fair