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Sin Jun 2025 Blue label been charging me on my RCS Makro card R300. I don't know what this is and never agreed on a subscription or whatever this is.

I been phoning since 15 Jul to cancel this and to request refund. every week I phone for an update and every time they just tell me that they will do investigation and it will take 24 - 48 hours. But no feedback as yet and like I said I am phone every week and they just give me the same storie.