RM
Ronel M

1 reviews | Active since Feb 2012

16 Sept 2021, 17:36

21 Century *****s

I took out a contract for a Samsung phone, but got a Ulephone instead for R320 pm. I said ok because I needed a phone, I kept the phone. a week later I called cause the phone was faulty. They said they will sent out someone to pick it up. I wanted a replacement phone which they couldn't give me. Up to date the phone is still faulty I've been calling them to cancel the contact but with no luck. This is month 2 that the phone is in it's box and nobody bother to help me or return my emails. They gave me a contract stating according to that piece of nonsense that nobody can read I agreed to pay the full amount for something that's not working. I really hope someone can help me with this cause I've been taken for a ride for far too long I didn't sign up for a no name faulty phone that sits in a box in a drawer.

0
Replies (4)
Blue Label Connect
Blue Label Connect's reply17 Sept 2021, 07:50
Official
 Good day

We hereby acknowledge receipt of the query raised.  Please expect a call from one of our agents to assist. 

Thank you
BLC Team 
RM
Ronel M's update20 Sept 2021, 15:25
Reviewer Update
It's been 2 working days and still nobody called or contacted me from Blue Label Connect. Like always they makes promises just to ***** your money
Blue Label Connect
Blue Label Connect's reply21 Sept 2021, 07:25
Official
Good day

Kindly note that we have been trying to contact you, however you are not available. An email was sent to the email address that you provided to notify you that we have been trying to contact you.

Thank you 
BLC Team
RM
Ronel M's update21 Sept 2021, 11:12
Reviewer Update
That is such a lie. Nobody contacted me. Not by cell phone or email. Try another lie