DF
Daniel F
1 reviews | Active since Jun 2025
14 Jun 2025, 14:54
***
In March Ibougth blu vouchers on my RCS account the money went off but I never received the vouchers I log a complain with Blu label connect until today nothing happened. I need to payback the money which I never used I don't trust Blu liable connect cause it's a lot of money I need to payback.
Helpful (0)
Replies (4)0
Replies (4)
Blue Label Connect's replyOfficial
18 Jun 2025, 11:40Good day,
Thank you for reaching out and sharing your experience. We apologize for the inconvenience caused. We understand how frustrating it must be to deal with recurring issues and feel as though your concerns are not being resolved. Please be assured that this is not the level of service we aim to provide.
Kindly note that we have sent you an email requesting additional information to enable us to urgently assist you with your query, please check your inbox and advise accordingly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and sharing your experience. We apologize for the inconvenience caused. We understand how frustrating it must be to deal with recurring issues and feel as though your concerns are not being resolved. Please be assured that this is not the level of service we aim to provide.
Kindly note that we have sent you an email requesting additional information to enable us to urgently assist you with your query, please check your inbox and advise accordingly.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply18 Jun 2025, 11:40
Official
Good day,
Thank you for reaching out and sharing your experience. We apologize for the inconvenience caused. We understand how frustrating it must be to deal with recurring issues and feel as though your concerns are not being resolved. Please be assured that this is not the level of service we aim to provide.
Kindly note that we have sent you an email requesting additional information to enable us to urgently assist you with your query, please check your inbox and advise accordingly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and sharing your experience. We apologize for the inconvenience caused. We understand how frustrating it must be to deal with recurring issues and feel as though your concerns are not being resolved. Please be assured that this is not the level of service we aim to provide.
Kindly note that we have sent you an email requesting additional information to enable us to urgently assist you with your query, please check your inbox and advise accordingly.
Kind regards
BLC Customer Care Team
DF
Daniel F's updateReviewer Update
24 Jun 2025, 17:01Yes I sent 2 emails still waiting on feedback cause I told them how Airtime I had to buy at that time to phone I sent them even the statements so I waiting on there response further on
DF
Daniel F's update24 Jun 2025, 17:01
Reviewer Update
Yes I sent 2 emails still waiting on feedback cause I told them how Airtime I had to buy at that time to phone I sent them even the statements so I waiting on there response further on
DF
Daniel F's updateReviewer Update
04 Jul 2025, 00:38Blue label as company will just reply but do nothing about your query cause they don't want to lose clients. Companies like that should really look at whom they employ and sent there employees for lie detecting test before they employ people cause it's the workers that ***** or do ******* business
DF
Daniel F's update04 Jul 2025, 00:38
Reviewer Update
Blue label as company will just reply but do nothing about your query cause they don't want to lose clients. Companies like that should really look at whom they employ and sent there employees for lie detecting test before they employ people cause it's the workers that ***** or do ******* business
DF
Daniel F's updateReviewer Update
20 Jul 2025, 10:09This company shouldn't get a star even cause all they do are saying thank you for contacting blue connect and sent you nonsense as a feedback while your credit vanished and you still had to pay back that credit to RCS
DF
Daniel F's update20 Jul 2025, 10:09
Reviewer Update
This company shouldn't get a star even cause all they do are saying thank you for contacting blue connect and sent you nonsense as a feedback while your credit vanished and you still had to pay back that credit to RCS