*****ulent transaction and activity

I recently called Blue Credit's call centre regarding a debit order running under my name without my authorization. The agents I spoke to were unprofessional and rude. When I asked to speak to a manager, I was met with resistance and eventually, the agent dropped the call.

Upon calling back, I was transferred to another agent who was equally unhelpful. I was repeatedly asked to explain the issue, but the agent spoke over me and seemed more interested in defending her colleagues than resolving my issue.

I'm concerned about the *****ulent activity on my account and the poor customer service AMANDA SHE SAID I've experienced. I'd like to speak to a senior manager or someone who can assist me with this matter.

Can someone please provide me with the contact details of a senior manager at Blue Credit or assist me in escalating this complaint *** or ***.