MC
Maxime C

1 reviews | Active since Feb 2024

15 Feb 2024, 17:39

Worst florist I've ever seen

They ****ed up big time on Valentine's Day - didn't deliver flowers and informed me about this failure at 4pm the same day. They asked me if they could ship the day after and I'm not hearing back from them now - the flower have of course still not been delivered. This is the most unprofessional florist I've seen - they are failing to achieve their core mission.

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Replies (1)
Bloomable
Bloomable's reply16 Feb 2024, 14:47
Official
Hi there, Maxime! 

I am so sorry about the delay and the lack of communication you've received from us. 

We are working through a backlog due to an influx of orders and inquiries we received. However, we are committed to responding to our customers as quickly as we can and resolving all queries. 

I see we've been in touch with you and have since resolved the matter. 

We are committed to improving our processes to prevent such delays in the future and appreciate any feedback you may have.

Best regards,