GV
Gail V

1 reviews | Active since Dec 2010

24 Mar 2023, 16:51

Half delivery

My 1st time using Bloomable but what a disappointment! Ordered roses & chocs for my sister who is ill & the chocs did not arrive. Not the same when they arrive after I complained....wishy washy. Won't use them again...

0
Replies (1)
Bloomable
Bloomable's reply27 Mar 2023, 11:13
Official
Hello Gail,
I wanted to express my gratitude for sharing your experience with us. Your feedback is highly appreciated.
We apologise for the human error that led to the chocolates not being delivered with the flowers. We understand how important it is to receive a complete order, and we are truly sorry for any inconvenience this may have caused you.
Rest assured that the chocolates were delivered as soon as we were made aware of the issue. Thank you for bringing this to our attention, as it helps us improve our services.
We value your business and hope to have the chance to serve you better in the future.