Disgusting customer service

Timeline:

Order placed on 02 February 2023 for 14 February 2023. Order confirmation received on 10 February 2023. Order update was received as "Out for delivery" on 14 February I received a SCREENSHOT from a bloomable consultant of my orders status. No tracking number, no courier company name. The order was not delivered on 14 February 2023 with NO COMMUNICATION as to why.

BLOOMABLE does not deliver to Mazeppa Bay, even though they are listed on their website. They therefore hand it over to THE COURIER GUY who also doesn't deliver to Mazeppa Bay. They then hand it over to a 3rd party who only delivers to Mazeppa Bay on THURSDAYS.

Thursday, the 16th of February, 2 days later than the promised delivery time because BLOOMABLE doesn't even know who is handling their orders that they sent out. You don't answer your phones, your email response time is extremely inconsistent.

IF THE CUSTOMER GIVES YOU 12 DAYS TO GET THE ORDER DELIVERED ON TIME, HAVE THE DECENCY TO FOLLOW UP AND ENSURE IT GETS THERE ON TIME OR AT LEAST COMMUNICATE WITH THE CUSTOMER TO LET THEM KNOW IT WONT BE ON TIME.

And maybe don't list areas that neither you nor your first courier option doesn't deliver too. I'll suck my thumb and hope something gets delivered tomorrow.