WN
Warren N
1 reviews | Active since Feb 2023
15 Feb 2023, 16:11
BLOOMABLE - ************!!
************.
Placed an order for Valentine's day on 12 Feb 2023.
Was told that the order was accepted and delivery would be effected on 14 February 2023.
At 16h00 was informed that order had been dispatched.
Order was never delivered to the recipient.
Website says that order has been completed however when I emailed them they told me that they're investigating my order not being delivered.
They're not answering calls, responding to emails, no order delivered, no refund.
Please do not use these ************.
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Replies (1)
Bloomable's replyOfficial
03 Mar 2023, 17:28Dear Warren,
Thank you for taking the time to leave a review and share your experience with us. I'm sorry to hear that you've experienced issues with the delivery of your flowers. Please accept my sincerest apologies for any inconvenience this has caused.
We value our customers and take pride in providing exceptional service. I understand that this experience does not reflect that standard, and I'm truly sorry for any frustration or disappointment caused.
I can confirm that one of our customer service representatives has already reached out to you to help resolve the issue.
Thank you for taking the time to leave a review and share your experience with us. I'm sorry to hear that you've experienced issues with the delivery of your flowers. Please accept my sincerest apologies for any inconvenience this has caused.
We value our customers and take pride in providing exceptional service. I understand that this experience does not reflect that standard, and I'm truly sorry for any frustration or disappointment caused.
I can confirm that one of our customer service representatives has already reached out to you to help resolve the issue.
Best regards,
Bloomable's reply03 Mar 2023, 17:28
Official
Dear Warren,
Thank you for taking the time to leave a review and share your experience with us. I'm sorry to hear that you've experienced issues with the delivery of your flowers. Please accept my sincerest apologies for any inconvenience this has caused.
We value our customers and take pride in providing exceptional service. I understand that this experience does not reflect that standard, and I'm truly sorry for any frustration or disappointment caused.
I can confirm that one of our customer service representatives has already reached out to you to help resolve the issue.
Thank you for taking the time to leave a review and share your experience with us. I'm sorry to hear that you've experienced issues with the delivery of your flowers. Please accept my sincerest apologies for any inconvenience this has caused.
We value our customers and take pride in providing exceptional service. I understand that this experience does not reflect that standard, and I'm truly sorry for any frustration or disappointment caused.
I can confirm that one of our customer service representatives has already reached out to you to help resolve the issue.
Best regards,