Very very poor customer service

Completely unable to contact Blitz Fibre. They do not answer any mails or any phone calls - in fact the phone number for the installation technician goes to voicemail.

I received an email and phone call on Monday the 7th of March from frogfoot fibre advising that blitz fibre is their contractor in my area and they will do fibre installation as confirmed as today 7th March 2022. It was way past the appointment time with no call from them. Completely unable to contact Blitz Fibre. They do not answer any mails or any phone calls - in fact the phone number for the installation technician goes to voicemail and the number that phoned me for the appointment

So I escalated to frogfoot and even they can’t give me a explanation.

Their email states if there are any changes they will contact you. I had to follow up like 7 times and never got any feedback.

Very very poor customer service and non-delivery. Wasted time and money for no services from this BLITZ FIBRE PTY LTD and contractor