Pathetic Customer Service

I am not impressed with Blitz Fibre.

On Wednesday they came to install the fibre hardware at my complex in Villa Celeste, Jansen Park. I have been waiting ever since to get the service up and running. The technician who did the installation claims he did all he could do on his side, and that I should contact my ISP, which i did. The ISP did confirm that the problem is on Blitz Fibre's side. I then contacted Blitz and was sent from pillar to post. No one can give me a proper explanation as to why the service is not working. You literally have to chase them to get feedback. If the service is this poor from the get go, I wonder how it will be in the long run.