Extremely (have other words) Poor Service.

Extremely unhappy with service. I had to use Blitz Fibre as per my my body corporate rules. We app**** through Blitz Fibre's website for the Vox 10mb/10mb offer with free installation. Completed all of the documents and was approved on the 22 October 2019. Received a Mail from Blitz Fibre stating the installation was cancelled. Nobody contacted me. Blitz Fibre is blaming Vox Telecom and Vox Telecom is blaming Blitz Fibre. I requested to speak to management and nobody was available. The local office does not even answer their phones. I received a mail I was copied in from one lady who attempted to help but no answer or explanation or even attempt to help me.