1 reviews | Active since Jun 2016

06 Jul 2019, 20:39

BLITZ...NOPE

Blitz is ABSOLUTELY ***********

Having been connected just over a week through Accelerit (they are great by the way) Blitz has been down TWICE...

Today was apparently for resplicing... so... why are you resplicing on something not yet 2 months old? Can you not install and test properly? Also, NO warning given that they will be working... nada... just cut!

Then... to make it more interesting, Blitz has NO AFTER HOURS OR WEEKEND SUPPORT!!!!!!!!!!!!! Could not get hold of them and ended up having an exasperated conversation with Accelerit which really did not deserve it as they are a victim of Blitz... so much so a meeting is being set up between the directors of the company to address the service issues and Blitz's lack of after hours support.

Lastly. They damaged tiles in my bathroom when installing and I am completely unsatisfied with the handling of repairs... because no one has even contacted me... they are probably hoping it will go away!!!! Disgusting. Damage my properry and then ignore my mails.

In short... DO NOT EVEN CONSIDER THEM. Make sure to get on your complex AGM's and make sure literally ANY other fibre provider is selected. You are GUARANTEED ISSUES WITH BLITZ

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