Bad/poor service

I have been in contact with Blitz Fiber since November 2018 regarding the installation at Maple Meadows, and have had no joy indeed. The people there will always over-promise and under deliver. Most of my neighbors were already on Fiber by the time I moved in the complex. I called Nepic to inquire about Fiber since they are service providers and I was referred to Blitz Fiber since they were undertaking some re-installations in the complex. When I spoke to them, they promised that the re-installation will take only 2 weeks. I have been told that there are contractors working in our complex to complete the fiber installation. Again, today I called after I was told last week on Friday that the Blitz Fiber team will be having meeting on Monday 28 of January about the completion of Fiber installation in our complex. When I called again, I was told that they are still waiting for information from Contractors. What I find annoying is that, they keep on making promises. I'm now conflicted between entering into a new contract or waiting for them. It has been 4 months already waiting. It's about time that Blitz Fiber get their game together.