Annoyed

Blitz has cabled the complex where I live. Today the installation at my unit was done. The team worked neatly and were friendly. They told me the line would go active later today. I called Blitz by phone to ask if there was anything I needed to do. They confirmed I should contact the ISP to get my login details. I did so and received a username. But, the internet connection light on my router has remained unlit because the fibre in my complex is not live despite the sign that was posted outside the complex. Yesterday a neighbor was told the lines will be live tomorrow. And this evening, the same neighbor has been told the lines will be live tomorrow. I am really annoyed by this sort of thing.