SK
Sjumza K

1 reviews | Active since May 2020

07 Apr 2022, 15:01

WORSE SERVICE

been getting calls to payment Standard Bank account now when i request the settlement letter amount i am not getting any assistance.

every time i called i am told its been requested from Cape Town and it takes couple of days.

I dont understand why a simple thing as a settlement letter can take so long.

0
Replies (2)
Blake & Associates
Blake & Associates's reply08 Apr 2022, 07:31
Official
 Dear Mr Zikalala,  I trust you are well.  We herewith acknowledge receipt of your complaint.  The Executive dealing with your query will be in contact with you.  Kind Regards
Seema Singh 
Blake & Associates
Blake & Associates's reply08 Apr 2022, 11:37
Official
Good day Mr Zikalala
 
 Thank you for allowing us the opportunity to respond to your post. As discussed telephonically settlement letter has been emailed to you and you have acknowledged receipt thereof. 
Please accept our sincere apologies for the inconvenience caused. Kind RegardsRynal Pillay