1 reviews | Active since May 2012
WHO PLACED A CHIP ON YOUR SHOULDER AND MADE YOU A SHERIFF???
ARE YOU KIDDING ME WITH YOUR CALL CENTRE STAFF? SERIOUSLY. MY HUSBAND HAS A WOOLIES ACC WHICH WAS HANDED OVER , 1ST YOU ARE PURSUING A DEBT WHICH HAS PRESCRIBED WHICH IS ALREADY ACCORDING TO MY KNOWLEDGE NOT ALLOWED, 2 WHEN A LADY CONTACTED ME HIS WIFE I PROVIDED HIS EMAIL ADDRESS ASKED THEM TO SEND HIM ATLEAT BANKING DETAILS AND AMOUNT OUTSTANDING BEFORE THE 7TH SEPTEMBER AND THE LADY SAID SURE NO PROBLEM....STILL NO DETAILS AND ITS ALMOST A MONTH LATER. THEN A NATASHA PHONES ME THIS MORNING , ASK TO SPEAK TO MY HUSBAND, I TELL HER HE IS NOT AVAILABLE AND I AM HIS WIFE AND SHE SARCASTICALLY ANSWER ME, "WELL I NEED TO SPEAK TO HIM" ARE YOU KIDDING ME, WE DONT LIE AROUND AT HOME PLAYING WITH OUR FINGERS WE HAVE OUR RESPECTIVE JOBS, I ASKED HER TO LEAVE A MESSAGE AND HER ATTITUDE IS IF I AM IRATE SHE WILL DO ME ONE BETTER AND BE MORE IRATE AND RUDE , I ALLOWED HER EVENTUALLY TO YAP ON WHILST PUTTING MY PHONE ON MY DESK FOR MY COLLEGES TO HEAR HER YAPPING UNTILL SHE PUT THE CALLL DOWN. I THINK YOU NEED TO SEND YOUR STAFF FOR CLIENT SERVICE TRAINING, YOUR STAFF THINKS PEOPLE WHO IS HANDED OVER ARE BENEATH THEM AND IF THAT IS YOUR SERVICE LEVEL AGREEMENT WITH COMPANIES AND YOUR WAY OF DOING THINGS THEN I HAVE TO SAY "SIES' YOU ARE THE REASON WHY PEOPLE DONT WANT TO PAY THEIR ACCOUNTS! I WONDER IF YOU HAVE ANY RECORD OF MY HUSBAND ACKNOWLEDGING THAT HE STILL OWES YOU? WONDER WHAT THE OMBUDSMAN WILL SAY ABOUT THAT!!!!
Good day Mrs C. Williams,
As per telephonic conversation we have assisted you in resolving your query. The balance on the account and banking details have been emailed to you.
Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details as follows: *** or e-mail ***
Regards
Mohamed Khan
Good day Mrs C. Williams,
As per telephonic conversation we have assisted you in resolving your query. The balance on the account and banking details have been emailed to you.
Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details as follows: *** or e-mail ***
Regards
Mohamed Khan
