JH
Jacqui H

1 reviews | Active since Mar 2020

05 Oct 2022, 09:52

WHERE IS THE COMPETANCY

Blake and Associates Since January 2022 we have explained time and time again that in one month our car payment was paid in 2 different amounts to Standard Bank. The R1000 that was paid separately landed up in a suspense account with Standard Bank, and was later found, therefore we do not understand why Blake and Associates are bugging us for that R1000. Plus you are adding interest every month Every end of month we have to endure call after call from a call centre acting on your behalf. Each time sometimes three times in a month we send proof of that R1000 that was paid on 25/01/2022 and painstakingly tell them the same story, which they say they will put on record. Do these agents know how to activate comments on your system? After a call from Mqouil Cele this morning who would not give me the CEO’s email address, decided to cut the call. Guaranteed we will receive another call. This is getting extremely tiresome Come on Blake and Associates get someone with efficiency to sort this out Please

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Replies (1)
Blake & Associates
Blake & Associates's reply05 Oct 2022, 11:49
Official
Good day Mr Brian Herzfield
 
 Thank you for allowing us the opportunity to respond to your post. As discussed telephonically, proof of payment has not been received. An email has been sent to you, please respond with your proof of payment. I have restricted all communication until query has been resolved. 
 Please accept our sincere apologies for the inconvenience caused. 

Best regards,