RS
Reamus S
1 reviews | Active since Dec 2018
11 Dec 2021, 08:37
Very bad system
This company is not totally bad however, they call you multiple times a day on behalf of tracker the more I explain I am not paying for a tracking system of a vehicle which I have not owned for more than 3 and a half years a lot of them agree with me. Only to be called a few hours later and having to tell the same story all over again to a different person. Seems there is no proper system in place.
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Blake & Associates's replyOfficial
14 Dec 2021, 10:50 Please see below response for Hello Peter: Good Day Mr. Schoultz, We apologize for the inconvenience caused. Your previous conversations with our consultants have been noted and the matter has been escalated to Tracker. Note that in order to resolve the matter timeously, we require any proof of cancellation that you may have. Note that until the matter is resolved, we have restricted telephonic communication relating to your Tracker account. Should you have any questions relating to the progress of your query, you may email the line manager, April Anthony on ***. Once again, we apologize for any inconvenience caused.
Best regards,
Blake & Associates's reply14 Dec 2021, 10:50
Official
Please see below response for Hello Peter: Good Day Mr. Schoultz, We apologize for the inconvenience caused. Your previous conversations with our consultants have been noted and the matter has been escalated to Tracker. Note that in order to resolve the matter timeously, we require any proof of cancellation that you may have. Note that until the matter is resolved, we have restricted telephonic communication relating to your Tracker account. Should you have any questions relating to the progress of your query, you may email the line manager, April Anthony on ***. Once again, we apologize for any inconvenience caused.
Best regards,