UTTERLY POOR SERVICE RECEIVED!!!!!!!!!!!!!!!!!!!!!!!

The account was in arrears. Payment was made on this account on the 25th of January 2023. We spoke to one of the consultants on Friday, 27 January 2023. This is utter bad service from you guys. When we spoke to them, they promised us that if we forward the proof of payment that they account will be unblocked. Which did not happen!!! I am getting fed up with the tipe of service you receive from NORMAN BISSETT & ASSOCIATES!!!!!!!!!! Now we must wait another 7 days for the account to be unblocked but you DEMANDED Immedient payment, which we did, so now I am DEMANDING that my account need to be unblocked today still!!!!!!!!!!!!!

You have 2 hours to respond, or I will contact all the mayor newspapers and you WILL read this as soon as possible.

Also please send your consultants on a training course on how to deal with customers. REALLY YOU GUYS NEED TO SHAPE UP. THIS IS UNACCEPTABLE. I am currently awaiting on the phone for someone to assist me!!!!!!!! The call has also been dropped in my ear for serval times!!!!!!!!!!!!!!!!!