Utterly Poor Service

Due to unforeseen circumstances, I fall behind on my Wonga account. This account was handed over to Blake & Associates (Pty) Ltd. I was contacted via email on the 18 February 2025 informing me that I get a 50% discount if I pay before the 28 February 2025.

I took the offer and paid the amount of R 3,318.00 over into the account provided to me.

Till to date, the account shows on my credit profile as outstanding, and this is messing with my credit report and score.

I was following up every week with Blake & Associates (Pty) Ltd and they only revert back to me that this was forwarded to Wonga and that Wonga will revert back with feedback.

This is utterly poor service from both sides as the amount already reflect before March 2025 on my Wonga account.

I give Blake & Associates (Pty) Ltd before the end of business today, 10 March 2025 to respond with feedback, rectify my payment history on my credit profile and to forward me a paid-up letter or I WILL contact all the mayor newspapers as I waited long enough for feedback and in the meantime my credit profile is getting messed up due to incompetence.