Undue stress and trauma

name is Vanessa this Blake&Assoc I have reported about a month ago regarding a payment of R1108 that was made for a hub account (***) was handed over to this unprofessional company. Had them call me today tell me payment was received by nedbank but should pay outstanding balance of R1000. I then told the lady are u sure because the manageress Firoza was to call me and notify that the payment was received by Nedbank,she then put my call to Firoza to confirm only to find out from her that they still awaiting feedbank from nedbank.I stated to her that this was ridiculous that I have to wait 3months to find out if payment was made and still not confirmed and I had to constantly call because I was stressed out not knowing whether it went though or notbut today they had an \opportunity"to call to tell me to pay the balance"