1 reviews | Active since Jun 2016
Unauthorised Debit
<p>I paid my smart device with Blake & Associates on the last day of November as arranged with them. Today, they decide to debit my account again. After a back and fourth stream of calls with them they said that they sent out SMS's to say that they would run their debits earlier - which I never received. What if I never had any funds in my account, how would they debit me? They now say that they can't reverse the debit. After being placed on hold countless times, they said they would call me back (probably not going to happen), which is ok because I then just won't pay them anymore. </p>
Dear Miss Mandy Arendse,
As per our telephonic conversation, due to the fact that you are one of our regular paying customers with the intention of rehabilitating your account & credit status ,the decision to run your debit order early was purely due to ensuring that your account is paid during the busy festive period/month of December. The payment deducted is regarded as your Dec 2016 payment & the next payment towards your account is due at the end of January 2017. Please contact me directly on the contact info provided to you by myself, should you have any further questions, concerns or requests as I am on standby to assist you.
Kindly Regards,
Rajiv Kamraj
Dear Miss Mandy Arendse,
As per our telephonic conversation, due to the fact that you are one of our regular paying customers with the intention of rehabilitating your account & credit status ,the decision to run your debit order early was purely due to ensuring that your account is paid during the busy festive period/month of December. The payment deducted is regarded as your Dec 2016 payment & the next payment towards your account is due at the end of January 2017. Please contact me directly on the contact info provided to you by myself, should you have any further questions, concerns or requests as I am on standby to assist you.
Kindly Regards,
Rajiv Kamraj