mM
mdu M

1 reviews | Active since Jan 2015

07 Mar 2025, 16:11

TWO YEAR PAYMENT HISTORY STILL NOT UPDATED WITH EXPERIAN

CAPITEC LOAN TWO YEAR PAYMENT HISTORY STILL NOT UPDATED WITH EXPERIAN I have been sending emails to your company to assign me to someone that can help be with payment updates, i asked for a statement on the 17 February 2025 which was sent via email ( thank you for that) but the reason for this statement was to see if you do receive my debit orders since the day we made an arrangement on the 26/11/2021. I have been paying this account from that date till today but all my credit reports come back negative for this account as in arrears for 3 years now. Is it your policy not to update credit bureaus of payments made ? this is not the true reflection of my credit report. This account was sold to you by DMC i have contacted them and unfortunately there's nothing they can do with this anymore. Kindly assist i want a true reflection of my payment shown / updated at Experian as soon as possible.

Regards Mduduzi

0
Replies (6)
Blake & Associates
Blake & Associates's reply10 Mar 2025, 07:20
Official
 Good Day Mr M F Mncube.

Kindly note that we are in receipt of your query and will provide feedback once investigated.

Thank you.

Kind Regards.

Rishel Gobind
Admin Clerk
 
Blake & Associates
Blake & Associates's reply10 Mar 2025, 08:24
Official
Good day Mr M F Mncube.

Trust you well.

 We have received your query and currently investigating with DMC.

Once we have received a response we will contact you with feedback.

Should you wish to discuss further kindly contact Arran Pillay on ***.

Thank you.

Kind regards.

Arran Pillay
Collections Manager
mM
mdu M's update10 Mar 2025, 13:55
Reviewer Update
Hi Arran
Thank you for this response i will wait for your update.
Note:
Good day Kindly enquire with Blake and Associates as the account is with them and the arrangement was done directly to them.
Kind regards,
DMC Help Desk Team
like i said DMC shifted everything to you.

Kind Regads
Mduduzi
Blake & Associates
Blake & Associates's reply11 Mar 2025, 11:22
Official
Good day,

Thank you for taking the time to talk to us.

Kindly provide us with the required documents as discussed telephonically.

Should you wish to discuss further kindly contact Ravina Singh on *** who is currently assisting.

Thank you.

Kind regards.

Arran Pillay
Collections Manager
mM
mdu M's update11 Mar 2025, 12:17
Reviewer Update
Good day Arran

Thank you i have sent through documents via whatsapp.

Regards
Mduduzi
Blake & Associates
Blake & Associates's reply11 Mar 2025, 12:38
Official
 Good Day Mr M F Mncube.

Thank you for your cooperation.

Kind regards.

Rishel Gobind
Admin Clerk