JN
Jonathan N
1 reviews | Active since Jul 2015
10 Feb 2021, 09:29
Truworths Blake and Ass are cheats
If an option for zero stars are available I would use it. I have sent numerous emails to Both Truworths and Blake and Ass and yet no one has contacted me. When I do get a call from the Blake and Ass, the call get dropped by the agent. All I want is a proper response with why is it that I am owing such a ridiculous amount because I have paid when I had the money yet Blake and ass still charge for letters that I have not received.
Helpful (0)
Replies (5)0
Replies (5)Blake & Associates's replyOfficial
11 Feb 2021, 07:53Dear Jonathan
We value and appreciate you bringing this matter to our attention.
Please note that your query has been raised with our Client of which, direct contact will be made.
Do not hesitate to contact us in the instance of any concerns or queries.
Wishing you an awesome week ahead.
We value and appreciate you bringing this matter to our attention.
Please note that your query has been raised with our Client of which, direct contact will be made.
Do not hesitate to contact us in the instance of any concerns or queries.
Wishing you an awesome week ahead.
Blake & Associates's reply11 Feb 2021, 07:53
Official
Dear Jonathan
We value and appreciate you bringing this matter to our attention.
Please note that your query has been raised with our Client of which, direct contact will be made.
Do not hesitate to contact us in the instance of any concerns or queries.
Wishing you an awesome week ahead.
We value and appreciate you bringing this matter to our attention.
Please note that your query has been raised with our Client of which, direct contact will be made.
Do not hesitate to contact us in the instance of any concerns or queries.
Wishing you an awesome week ahead.
JN
Jonathan N's updateReviewer Update
11 Feb 2021, 10:43I got an email from Blake and Ass. But they not saying why I must pay
R21,00 for a letter I have not received
R21,00 for a missed call
R21,00 for an email
Really unacceptable, then Truworths still give credit to buy what a joke to make the Lawyers get money?
R21,00 for a letter I have not received
R21,00 for a missed call
R21,00 for an email
Really unacceptable, then Truworths still give credit to buy what a joke to make the Lawyers get money?
JN
Jonathan N's update11 Feb 2021, 10:43
Reviewer Update
I got an email from Blake and Ass. But they not saying why I must pay
R21,00 for a letter I have not received
R21,00 for a missed call
R21,00 for an email
Really unacceptable, then Truworths still give credit to buy what a joke to make the Lawyers get money?
R21,00 for a letter I have not received
R21,00 for a missed call
R21,00 for an email
Really unacceptable, then Truworths still give credit to buy what a joke to make the Lawyers get money?
Blake & Associates's replyOfficial
11 Feb 2021, 15:06 Dear Jonathan, Kindly be advised that your account is no longer being administered by Blake & Associates. When your initial complaint was received, we raised it with our Client to address of which, we have been informed that contact will be made with you today to address. Our Client has attempted to contact you today and was advised to call back at another time. We trust that this matter will be resolved when you speak to our Client. Do not hesitate to contact us in the instance of any concerns or queries.
Blake & Associates's reply11 Feb 2021, 15:06
Official
Dear Jonathan, Kindly be advised that your account is no longer being administered by Blake & Associates. When your initial complaint was received, we raised it with our Client to address of which, we have been informed that contact will be made with you today to address. Our Client has attempted to contact you today and was advised to call back at another time. We trust that this matter will be resolved when you speak to our Client. Do not hesitate to contact us in the instance of any concerns or queries.
JN
Jonathan N's updateReviewer Update
11 Feb 2021, 15:08But I still have to pay BLAKE AND ASS FOR LETTERS AND CALLS NOT RECEIVED?
JN
Jonathan N's update11 Feb 2021, 15:08
Reviewer Update
But I still have to pay BLAKE AND ASS FOR LETTERS AND CALLS NOT RECEIVED?
Blake & Associates's replyOfficial
12 Feb 2021, 08:23Dear Jonathan Many thanks for your response. Please be advised that all payments are made to our Client’s infrastructure and thus, any amounts outstanding is due and payable to our Client. Attempts have been made to contact you today to discuss. Unfortunately contact has not been successfully made. Please note that this matter is no longer being administered by Blake and that we recommend that you contact Nina Schwartz on *** to address. If you are unable to contact our Client, kindly advise as to a suitable time to call you including direct telephone/mobile number.
Blake & Associates's reply12 Feb 2021, 08:23
Official
Dear Jonathan Many thanks for your response. Please be advised that all payments are made to our Client’s infrastructure and thus, any amounts outstanding is due and payable to our Client. Attempts have been made to contact you today to discuss. Unfortunately contact has not been successfully made. Please note that this matter is no longer being administered by Blake and that we recommend that you contact Nina Schwartz on *** to address. If you are unable to contact our Client, kindly advise as to a suitable time to call you including direct telephone/mobile number.
