CD
Chane D
1 reviews | Active since Apr 2022
31 Jan 2023, 09:45
They keep on calling and calling
I have spoken to Blake and Associates abut the dispute with FNB..However FNB their client makes it seem like I'm not paying my account when i have concrete evidence this is so that there is payments coming in.They keep on calling and calling but what FNB is not telling them is that FNB Agents cant even Relay payment arrangements that i had with them over the phone numerous times and tried doing payment arrangement on their thus its offline. But they quick to Jump and call you instead of finding out the real Story
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Blake & Associates's replyOfficial
02 Feb 2023, 18:08Dear Miss Desiree Hewitt We are in receipt of your query and have made some progress in resolving this matter. - FNB Smart Device: FNB advised that there aren’t any payments reflective on this account. An email was sent to you by Bradley Ramiah at 08:46am to setup an arrangement and provided you an update in terms of financials of your account. - FNB Overdraft & Revolving Loans: We have escalated this query to the relevant department and await their feedback. Feedback will be provided as soon as possible, this account has been placed on hold until then. Please note that we attempted to contact you to discuss the query/complaint however, we were unsuccessful in doing so. The respective contact info below, feel free to directly contact us should you wish to further discuss. - FNB Smart Device: Bradley Ramiah, *** - FNB Overdraft & Revolving Loans: Joanne Pillay *** Note that upon receiving feedback from the FNB Overdraft & Revolving Loans department, we will further contact you to provide feedback. We do apologies for any inconvenience caused in this regard. Thank you.
Blake & Associates's reply02 Feb 2023, 18:08
Official
Dear Miss Desiree Hewitt We are in receipt of your query and have made some progress in resolving this matter. - FNB Smart Device: FNB advised that there aren’t any payments reflective on this account. An email was sent to you by Bradley Ramiah at 08:46am to setup an arrangement and provided you an update in terms of financials of your account. - FNB Overdraft & Revolving Loans: We have escalated this query to the relevant department and await their feedback. Feedback will be provided as soon as possible, this account has been placed on hold until then. Please note that we attempted to contact you to discuss the query/complaint however, we were unsuccessful in doing so. The respective contact info below, feel free to directly contact us should you wish to further discuss. - FNB Smart Device: Bradley Ramiah, *** - FNB Overdraft & Revolving Loans: Joanne Pillay *** Note that upon receiving feedback from the FNB Overdraft & Revolving Loans department, we will further contact you to provide feedback. We do apologies for any inconvenience caused in this regard. Thank you.