The collections department set their own arrangements!

Item: Blake & Associates
Rating: 1
Author: Stephen D

I phoned yesterday afternoon to make a payment arrangement for the 30th of November 2021 but I was informed that an arrangement was already in place for the 28th of November 2021. Apparently I spoke to someone in the morning but I did not! Check our recordings!

Helpful (0)

Replies (2)

Blake & Associates's replyOfficial

26 Nov 2021, 11:15

Good day Mr Stephen Dalby,

Please note that your query below has been noted. We are currently investigating this matter further and would like to apologize for any inconvenience caused.

As per your telephonic conversation on the 2nd November 2021 your arrangement for payment to be made by the 30th November 2021 has been noted.

Thank you.

Blake & Associates's reply26 Nov 2021, 11:15

Official

Good day Mr Stephen Dalby,

Please note that your query below has been noted. We are currently investigating this matter further and would like to apologize for any inconvenience caused.

As per your telephonic conversation on the 2nd November 2021 your arrangement for payment to be made by the 30th November 2021 has been noted.

Thank you.

Stephen D's updateReviewer Update

29 Nov 2021, 09:33

I am still waiting for this arrangement to be changed! I received an email today stating that no payment was made!

Stephen D's update29 Nov 2021, 09:33

Reviewer Update

I am still waiting for this arrangement to be changed! I received an email today stating that no payment was made!