DT
Debbie T

1 reviews | Active since Jun 2013

25 Jun 2025, 17:21

Suspicious Blake Collections Debt Claim

I've been getting these emails about a R381 amount supposedly outstanding on a "Momentum Health Saver account." Honestly, this is the very first I'm hearing about any debt like this, especially on a savings account, which just sounds really odd to begin with.

To be frank, your emails look pretty spammy, and when I've tried to ask for details about this "debt," I haven't gotten any answers from you. That's a red flag for me. This was also the first time I hear of any outstanding balance due to Momentum, which also seemed odd. Surely Momentum would try to collect this first before handing me over to a debt collector.

I haven't been a Momentum client for nearly a year now. Because of your emails, I reached out to Momentum directly. They confirmed to me that I don't owe them anything.

So, given that Momentum says I owe nothing, your emails are vague, and you're not giving me any specifics, I'm seriously wondering if this is either a huge mistake on your part or, frankly, some kind of ****. Either way, please double check your information and stop contacting me unless you can provide me with facts.

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Replies (3)
Blake & Associates
Blake & Associates's reply26 Jun 2025, 06:52
Official
Good Day.

Kindly note that we are in receipt of your query and will provide feedback once investigated.

Thank you.

Kind Regards.

Rishel Gobind
Admin Clerk
 

Blake & Associates
Blake & Associates's reply26 Jun 2025, 08:47
Official
Dear Mrs Tiltman, I trust you are well. Your query has been received and currently being investigated; you will receive a call from our team for resolution. Thanking you in advance for your understanding. Kind Regards.

Lungile Sibisi
Key Accounts Executive (Trainee) 
Blake & Associates
Blake & Associates's reply27 Jun 2025, 09:52
Official
Good Morning Mrs Tiltman,  Trust you are well.  We refer to the query raised on the 26th of June 2025. Please note feedback has been sent to you via email.  Kindly note the recon and cancellation letter has also been provided to you for review.  Should you have any other concerns after reviewing the statement, please feel free to contact me directly and I will gladly assist. Kind Regards.
Lungile Sibisi
Key Accounts Executive (Trainee)