mA
marschliono A
1 reviews | Active since May 2012
11 Feb 2019, 13:39
STILL AWAITING PAID UP LETTER AND ITC CLEARANCE SINCE DEC 2018
Hi
My fnb account was handed over, due to me not wanting the account any longer.
I've set up a payment arrange for the account to be settled.
The first amount was debited in the month of October 2018, with the last amount being debited in December 2018.
You have requested me to sent you my 3 months bank statement to show that you've indeed debited my account.
I'm still awaiting a paid up letter and ITC clearance since December 2018
Helpful (0)
Replies (3)0
Replies (3)
Blake & Associates's replyOfficial
11 Feb 2019, 15:51Good Day
We are currently investigating and will provide feedback at our soonest.
Thank you
Blake & Associates's reply11 Feb 2019, 15:51
Official
Good Day
We are currently investigating and will provide feedback at our soonest.
Thank you
mA
marschliono A's updateReviewer Update
11 Feb 2019, 16:11This should have been resolved in Dec 2018 already.
mA
marschliono A's update11 Feb 2019, 16:11
Reviewer Update
This should have been resolved in Dec 2018 already.
Blake & Associates's replyOfficial
12 Feb 2019, 12:36Good Day Mr. Marschliono A Alexander
I trust that you are well.
We have investigated and found that the balance was requested by yourself and not a settlement amount or payment plan. Hence the monthly charges was not discussed with you.
As per our recent discussions with our FNB client, please note that they have notified us that a signed agreement of the terms and conditions of your cheque account has been emailed to you for your perusal. With this being said, the balance of R 1066.00 is still payable on your account.
Should you require further information regarding the charges and fees, you may log onto www.fnb.co.za for a copy of FNB’s pricing guide.
Kind Regards
Joanne Pillay
Collections Manager
Blake & Associates's reply12 Feb 2019, 12:36
Official
Good Day Mr. Marschliono A Alexander
I trust that you are well.
We have investigated and found that the balance was requested by yourself and not a settlement amount or payment plan. Hence the monthly charges was not discussed with you.
As per our recent discussions with our FNB client, please note that they have notified us that a signed agreement of the terms and conditions of your cheque account has been emailed to you for your perusal. With this being said, the balance of R 1066.00 is still payable on your account.
Should you require further information regarding the charges and fees, you may log onto www.fnb.co.za for a copy of FNB’s pricing guide.
Kind Regards
Joanne Pillay
Collections Manager