1 reviews | Active since Feb 2012
Shameful
Firstly let me tell you I am fully aware my account is in arrears and I have stuck to the payments schedule as promised every month. <br> <br> I have received numerous message (just this week) saying no arrangement has been made, now I call in and speak to a Melissa who is without a doubt the rudest most arrogant little woman I have ever spoken to. She wants to treat clients like ********* when she has no idea nor does she give a .... why it is in arrears. My story was a simple one I was in hospital and unable to work. Soon as I was able to work I started paying as agreed by both parties. <br> <br> For her to treat clients the way she does is a poor poor reflection on you and your company, I have emailed Truworths and many many social websites describing Melissa's actions as she should be ashamed. <br> <br> When account is paid up I will not be returning to the store and I have cited Melisa as the reason, I hope she gets treated the same way she treats people. She will soon fall of that high horse of hers.<br> <br> Vanishree Maniraj you sir were on the other hand very professional and helpful, maybe try teach her some manors or better yet get rid of the bad apples. <br>
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We are currently investigating your complaint and will assist with feedback shortly.
In the interim kindly accept our most sincere apologies for any inconvenience caused.
Kind Regards
Saras Murugasen
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Thank you for affording us the opportunity to respond to your post.
We are currently investigating your complaint and will assist with feedback shortly.
In the interim kindly accept our most sincere apologies for any inconvenience caused.
Kind Regards
Saras Murugasen
***
