1 reviews | Active since May 2020
Preying on prescribed debt.
I have had no contact no arrangements have been made on my account which is recently handed over to this company AND the debt is over 3 years old. Collecting on a prescribed debt is against the law and against the consumer act. I have requested my statement from the retailer showing when was my last payment but they gave failed to provide me wit mg that. Instead I am receiving statements from them DMC Showing when the account was ceded by them. I have a bank statement showing when my last payment wad which back in year 2020. I am now all of a sudden receiving emails for a discount and arrangements only after I had called them regarding this account listed on the bureau. They don't even have the correct contact number. And I'm being told all the failed attempts to contact me ON AN INCORRECT NUMBER is what is being building interest. These ppl are not a legal firm and its a debt collection company. I get embarrassed on the call by one of their agents asking me why my debt is not paid and why did I stop. Are we not allowed to be in debt. Do we not have a right when our debt becomes prescribed ?? Or should we laye back and allow our selves to be humiliated and be embarrassed by debt collections who prey on the low income individuals. I am current escalating this matter higher to the council for debt collectors.
First it has been with DMC and now to Blake.
I had called on my own to find out about this..
I have mailed Hifi corp financial services and explained my frustration and concerns about Blake.
They have embarrassed me over the phone by asking me questions about reasons about me not paying my deb.
I felt utterly embarrassed. We all have debts and we all have struggles financially but that does not give a collection agency a right to invade my privacy. You can't question consumers in such a manner.
I was not offered a discount for the installments. I was spoken to unprofessionallly. I have the names of the agents : kiyan and alwande. From Blake. Pathetic customer service. They shouldn't even be sitting behind a dialer speaking to people at all. Imagine how the elderly people are spoken to.
I was also told that I am being being charged for calls made to me which I have not being receiving My contact number they have called out to me is not my number
Why am I being charged legal fees for calls and messages from a debt collection
First it has been with DMC and now to Blake.
I had called on my own to find out about this..
I have mailed Hifi corp financial services and explained my frustration and concerns about Blake.
They have embarrassed me over the phone by asking me questions about reasons about me not paying my deb.
I felt utterly embarrassed. We all have debts and we all have struggles financially but that does not give a collection agency a right to invade my privacy. You can't question consumers in such a manner.
I was not offered a discount for the installments. I was spoken to unprofessionallly. I have the names of the agents : kiyan and alwande. From Blake. Pathetic customer service. They shouldn't even be sitting behind a dialer speaking to people at all. Imagine how the elderly people are spoken to.
I was also told that I am being being charged for calls made to me which I have not being receiving My contact number they have called out to me is not my number
Why am I being charged legal fees for calls and messages from a debt collection
We are in receipt of your query.
The matter is being attended to, and a response will be provided once complete. Thank you.
Monique Bezuidenhout
We are in receipt of your query.
The matter is being attended to, and a response will be provided once complete. Thank you.
Monique Bezuidenhout
I trust you are well,
As per telephonic conversation with Charmaine Moonsamy, your prescription claim has been escalated to DMC. Once they have investigated, they will make contact to discuss with you. Apologies for the inconvenience. Thank you.
Monique Bezuidenhout
I trust you are well,
As per telephonic conversation with Charmaine Moonsamy, your prescription claim has been escalated to DMC. Once they have investigated, they will make contact to discuss with you. Apologies for the inconvenience. Thank you.
Monique Bezuidenhout