vC
vanessa C

1 reviews | Active since Dec 2014

12 Jun 2015, 13:14

POOR MANAGEMENT SKILLS

My name is Vanessa from Durban, had an outstanding Hub account of R 2100 that was handed over to this inefficient company blake and associates. I have made payment of R 1100 and even sent them notification of payment on their fax number given to me *** and also emailed manager viresh on email, when I spoke to viresh they haven't received payment notification so emailed him, he has not even emailed back replying to my message of getting back to me on this matter. Payment was made on the 19/05/2015, now is a month already and I am still having to call and try to get some assistance in regards to the payment as they harass you every month for payment, now coincidently they don't phone or try and assist. This is absolutely terrible service, I really don't know how they work there, If the management fails in helping you this is my next step because I always have had help through Hellopeter and so grateful to you guys for this site..they<br> know who I am as I was calling them many times. They ever ready to take people to court regarding outstanding payments but pathetic at their service to assist. I want urgent feedback or I will take this matter further.<br> <br> Pathetic service.

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Replies (1)
Blake & Associates
Blake & Associates's reply15 Jun 2015, 10:29
Official
Hello VANZOO,

Thank you for allowing us the opportunity to respond to your post. Kindly note that we will investigate the matter and revert with feedback as soon as possible.

In the interim please accept our sincere apologies for the inconvenience caused in this regard.

Many Thanks