Poor management service from Blake and Associates Manager. SARS

Terrible Manager from Blake Sars accounts are pad in time in an installment that they forced you to pay for but I've been getting emails confirming that am owing the same balance as when i started paying the *** not educated manager by Mr D Ganesh or something he will tell me tha the issue will be escalated with sars....which is false because he let the agents to fix his mistakes lucky I got the agent that is better educated but the manager is hell uneducated about the Sars accounts they're working and we were ****med by him promising to call you and never call he sends silly emails and never reply next-day you're called by an agent confirming the correct figures can they train him correctly or South African Revenue can they visit the collection companies that work out files because with that Mr D Ganesh he us not sure of the reasons he is in that office and he is ******** u hell up not understanding the importance of the South African Revenue and that we are paying these accounts with money the harassment you get from Blake and the worst customer service from the manager can he get training or submit his reports to a higher management because this is not about Blake it a hell collection with poor services.