kP
kamani P

1 reviews | Active since Jun 2015

25 Apr 2017, 10:17

Poor customer service

<p>I had a Hub account which was handed over to Blake and associates. This account was then paid in full. I requested for a paid up letter over a month ago but still have not received it. Everytime I call they advise that they are going to put an urgent request through.</p>

0
Replies (2)
Blake & Associates
Blake & Associates's reply25 Apr 2017, 10:43
Official

Good Day Ms K Pillay,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance and the Manager will be in contact with you.

Regards

Seema Singh

Blake & Associates
Blake & Associates's reply25 Apr 2017, 11:39
Official

Dear Ms K. Pillay

Email dated 25/04/2017 bears reference that a Paid up Letter was emailed to you on email address ***.

We apologise for any inconvenience caused. Please feel free to contact us should you have any further queries.

Kind Regards

Seema Singh