KB
Karlish B
1 reviews | Active since Oct 2020
05 Oct 2020, 13:52
Poor and *********** Service
Poor service, I have been trying to get a statement for my cell c account from Blake and Associates. To date I have not received any statement, instead I am being charged interest on this account. The agents are not helpful, they either cut the call or transfer you to another agent while I am still explaining the issue.
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Replies (1)
Blake & Associates's replyOfficial
05 Oct 2020, 15:27Good day Mr. K bridgenath,
As per our telephonic discussion, we have escalated your query through to Cell C for a statement to be sent through to you.
Once the statement has been received, I will forward you the statement together with a settlement letter as confirmation of your balance owing to Cell C.
I have flagged your account accordingly so that you do not receive further correspondences from us. My sincere apologies for the inconvenience caused.
Please do not hesitate to contact us should you have any further concerns or queries.
Contact details are as follows: *** or e-mail ***
Thank you.
Blake & Associates's reply05 Oct 2020, 15:27
Official
Good day Mr. K bridgenath,
As per our telephonic discussion, we have escalated your query through to Cell C for a statement to be sent through to you.
Once the statement has been received, I will forward you the statement together with a settlement letter as confirmation of your balance owing to Cell C.
I have flagged your account accordingly so that you do not receive further correspondences from us. My sincere apologies for the inconvenience caused.
Please do not hesitate to contact us should you have any further concerns or queries.
Contact details are as follows: *** or e-mail ***
Thank you.