JvdM
Johannes van der Merwe
1 reviews | Active since Aug 2018
03 Nov 2021, 16:23
pathetic
pathetic. they really dont know what they doing. please educate your staff. They making the company look like a kinder garden.
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Replies (2)
Blake & Associates's replyOfficial
05 Nov 2021, 14:16 Good Day Mr. van der Merwe,
Kindly note that the campaign manager will be in contact with you via email to discuss the matter further.
Thank you,
Blake & Associates's reply05 Nov 2021, 14:16
Official
Good Day Mr. van der Merwe,
Kindly note that the campaign manager will be in contact with you via email to discuss the matter further.
Thank you,
Blake & Associates's replyOfficial
08 Nov 2021, 10:36Good Day Mr. van der Merwe,
We have investigated your complaint regarding poor service and have found that the previous agent who contacted you was unprofessional. Note that at Blake and Associates we pride ourselves on maintaining a high level of service to our customers. We sincerely apologize for the unprofessionalism you have experienced and assure you that this will not be repeated in the future.
We have identified that your debit order as arranged has been debited successfully. The campaign manager will be in contact with you regarding closure of the account.
Trust you find the above in order.
Blake & Associates's reply08 Nov 2021, 10:36
Official
Good Day Mr. van der Merwe,
We have investigated your complaint regarding poor service and have found that the previous agent who contacted you was unprofessional. Note that at Blake and Associates we pride ourselves on maintaining a high level of service to our customers. We sincerely apologize for the unprofessionalism you have experienced and assure you that this will not be repeated in the future.
We have identified that your debit order as arranged has been debited successfully. The campaign manager will be in contact with you regarding closure of the account.
Trust you find the above in order.