RG
Ruan G

1 reviews | Active since Nov 2018

31 May 2023, 16:54

Pathetic customer service

I paid R2011 settlement on my fnb account i had an arangement and now its still showing that i owe money. Seriously i just want to close my fnb account but now i cant .and if i want to resolve the issue you guys cant phone me back your pathetic i will surely go give a bad review on hello peter as well as your customer services is worst than worst i think even eskom have better customer services than you this company is pathetic

0
Replies (1)
Blake & Associates
Blake & Associates's reply14 Jun 2023, 09:14
Official
 Dear Customer 
 
Thank you for your communication which has been noted. 
 
We have tried contacting you but was unsuccessful in doing so. Please take note that a paid up letter has been sent to you via email and we await closure of the account from our client. 
 
A follow up has been sent to the client for the same. 
 
Thank you 
Joanne Pillay