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mpume B
1 reviews | Active since Oct 2010
23 Apr 2025, 06:43
Paid Up Letter Request
I settled an FNB account on the 14th of April and I have been requesting a paid up letter and update on my credit report from the person handling this account and I am not getting any responses. He is simply ignoring my emails after he requested the paid up letter.
May I please have the paid up letter. Thanks
Helpful (0)
Replies (2)0
Replies (2)
Blake & Associates's replyOfficial
23 Apr 2025, 07:05 Good Day.
Kindly note that we are in receipt of your query and will provide feedback once investigated.
Thank you.
Kind Regards.
Rishel Gobind
Admin Clerk
Kindly note that we are in receipt of your query and will provide feedback once investigated.
Thank you.
Kind Regards.
Rishel Gobind
Admin Clerk
Blake & Associates's reply23 Apr 2025, 07:05
Official
Good Day.
Kindly note that we are in receipt of your query and will provide feedback once investigated.
Thank you.
Kind Regards.
Rishel Gobind
Admin Clerk
Kindly note that we are in receipt of your query and will provide feedback once investigated.
Thank you.
Kind Regards.
Rishel Gobind
Admin Clerk
Blake & Associates's replyOfficial
23 Apr 2025, 07:30Dear Nompumelelo Hlela,
Thank you for reaching out, and I sincerely apologize for the delay and inconvenience you’ve experienced.
Kindly note that due to the Easter holidays our admin was not available.
I understand how important it is to receive your paid-up letter and to have your credit report updated promptly. I will personally follow up on this matter and ensure the necessary documents are issued by client as soon as possible.
Thank you.
Diane Pillay
Key Account Executive Trainee
Diane Pillay
Key Account Executive Trainee
Blake & Associates's reply23 Apr 2025, 07:30
Official
Dear Nompumelelo Hlela,
Thank you for reaching out, and I sincerely apologize for the delay and inconvenience you’ve experienced.
Kindly note that due to the Easter holidays our admin was not available.
I understand how important it is to receive your paid-up letter and to have your credit report updated promptly. I will personally follow up on this matter and ensure the necessary documents are issued by client as soon as possible.
Thank you.
Diane Pillay
Key Account Executive Trainee
Diane Pillay
Key Account Executive Trainee