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Amanda D

1 reviews | Active since Apr 2018

26 Apr 2023, 21:47

Paid Up letter a no show from Blake & Associates - so disgusting

Last month on the 28th of March Blake debited my account on behalf of FNB, I’ve been asking for a paid up letter and nothing! They ignore me on WhatsApp, when I call the call centre they hang up on me! It’s been over a month and no paid up letter, instead FNB keeps sending me messages and emails to close my account. This is extremely unprofessional

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Replies (2)
Blake & Associates
Blake & Associates's reply28 Apr 2023, 09:57
Official
Good day 
 
Thank you for taking my call. 
 
The letter has been supp**** to you via email and we do apologize for the inconvenience caused. 
 
Thank you. 
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Amanda D's update20 Jun 2023, 11:10
Reviewer Update
It’s been 3 months and Blake & Associates have not resolved my matter with FNB, every week I’m being sent from pillar to post by Joanne! FNB is still sending me sms’s about my account being in arrears, an account that I paid up in March.